Utilities

Utilities

Telephone Calls: To make a long distance phone call, you must dial 00. You will be required to use your credit card or calling card when making long distance calls. All local phone calls are free of charge between St. Thomas, St. John and St. Croix, however we caution you that calls between the U.S.V.I. and all other Caribbean islands can be quite expensive.

Cell Phones: All cell phones work on island but both SPRINT and ATT cell phones work best on the St. Thomas (with no roaming). The signal varies at our villa but is generally strong and you can make/receive calls. There is a cell phone rest area off the main road leading to the villa which allows for the strongest signal. ONE WORD OF CAUTION: While staying at any northside/eastside villa: the BVI's (British Virgin Islands) sometimes boost their signal strength and your cell phone may inadvertently switch to their network. You will notice these charges on your bill as they are quite expensive. If that should happen, your cell phone company should remove the charges once you explain you were never in the BVI's. Just check to make sure you are on the correct network before making calls.

Power Outages: Occasionally we have power "outages" which can last anywhere from a few minutes to a few hours. If your electricity goes out, please do not run any water. The water is supplied electrically through a pump and running faucets or flushing the toilet may cause the pump to lose its prime and the water pipe system to become air-locked. Please wait until power is restored before using the water.

Toilets & Plumbing: Due to the salty air, our water and waste systems on the island are far more susceptible to having issues than those in the U.S. To conserve water we utilize water-saver toilets which make them too delicate to handle anything out of the ordinary. For that reason we ask that you do not flush any foreign objects or personal hygiene products down the toilets!

Air Conditioning Units: Although the northside of St. Thomas receives a steady ocean breeze, there may be times that you want to use the air conditioners to cool down a bit more. AC units are provided in all 4 bedrooms. Although these are provided for your added comfort, we do ask that you conserve energy by turning the units off when you are not in the room or when the room has been sufficiently cooled. The air conditioners do a very nice job of bringing down the temperature very quickly and the rooms will retain their coolness for some time after the unit is off.